Alan Norton, Managing Director at Equilibrium Building Solutions is happy to re-assure you all that everything’s in hand whilst we beat Coronavirus. What happened to us? And, what precautions are we taking now?
I’m sure you don’t need me to tell you about Covid-19. Or, the effects it’s had on all of us. People keep using the word “unprecedented”, and it’s true: we’ve never seen anything like it, experienced anything like it, or been in a situation where every single part of our lives has been affected on a daily basis in such a dramatic way.
It’s like we’ve all been living in a parallel universe. Real, but not real.
From family life, schooling for our children, travel and socialising, to holidays and the fun side of life, there’s almost no part of our lives that the pandemic hasn’t impacted. Not good. But, better news is here. At last, there’s a vaccine on the way. Perhaps, by Spring or early Summer, we’ll look back at 2020 with a faint horror at the sheer ghastliness of it all. Well, I hope so anyway.
The construction sector is a key part of a thriving economy. Where there’s building work, there’s a strong focus on improving the quality, comfort and efficiency of our building stock – which is a positive thing.
Here’s Our Covid Story
The date was 23rd March earlier this year. Boris had spoken. Most likely, he scared the living daylights out of most of us.
Here at Equilibrium Building Solutions, we took the decision to close for 2 weeks. Everything, but everything stopped. It was a chaotic time for everyone. Although we were legally allowed to go into people’s homes to work, we took the decision to stop operating. Just because we could work, it didn’t mean that we should. So, we didn’t. And, to be fair, renovation and refurbishment work was the last thing on everyone’s minds.
Those 2 weeks for quite useful, actually. We reviewed some of our processes, had a think about our marketing and plans in general – so that was all good.
How Were We Affected?
On a practical level, certain things became extremely hard to get. Such as? Plaster. We use a lot of it, as you can imagine. It’s finished in France, and France was, well, closed.
Builders merchants were shut, too. Ah. Problem.
Regarding our working environment, on a general level, Hastings had a very low rate of infection. This was due partly, we think, due to controlled travel in and out of the area. It remains modest. In fact, this is a town that has one of the lowest transmission rates throughout the whole of the UK. We’re very grateful for that, but mindful of how truly dreadful the impact has been on the rest of the country. And, on the Midland and the North West of England in particular. We’re not getting complacent any time soon.
Right now, things are pretty good. Whilst at home more often, I got the impression that people were scrutinising their properties with a bit more of a critical eye than normal. Time to get some work done. Move, don’t improve. Quite right too.
Our Safety Precautions
In the building sector, safety is key. Paramount, in fact. So, in these afflicted times, we weren’t going to take any chances, and we still won’t. Protecting the health and safety, not only of our customers but also our workforce was, and still is, at the top of Equilibrium’s list. The government has recently issued some guidelines, which we’re happy to follow. Many of them are pure common sense, but they’re worth re-iterating. Your peace of mind is key. We want you to be confident in engaging us, so here’s what we’re doing:
- We’ll always contact you in advance of our visit to check whether someone in your household is displaying Covid-19 symptoms or self-isolating. If so, we’ll delay the work. Obviously, this will apply if a member of our team develops symptoms, too. Likewise, we’ll keep open the lines of communication with our suppliers, making sure that deliveries will arrive on time, as planned.
- In any case, we’ll keep in touch, and talk through the details of how best to minimise risk.
- Our builders will always wash their hands before entering your property. Inside your home, we’ll use paper towels and hand sanitizers. If you prefer, do offer us access to handwashing facilities, but with separate towels, or paper towels.
- Don’t worry about making us tea or coffee – but thank you anyway. We’ll bring our own. And, our lunch of course.
- It goes without saying that we’ll always maintain the 2-metre social distancing rule at all times.
- “High traffic” areas, such as surfaces around our working area, door handles, etc will be disinfected before, during, and after our day’s work.
- We’ll try to limit our numbers, to reduce the risk.
- If anyone in your household or our team starts to display symptoms, we won’t be on-site for 14 days.
- The Equilibrium team will not be using public transport. Trains and buses aren’t practical anyway, given our gear and equipment, but it’s worth just reassuring you on that point.
Obviously, there could be delays to your project ff you, or we, have to self-isolate. This isn’t ideal. In fact, we understand that it could be super-frustrating.
But, we have to take a robust safety-first approach with anything and everything we do. Let’s stay secure, healthy, and well. We’re all going to get through this together. Onwards and upwards, and here’s to a much better 2021.